Revenue Collection Services

• Bond Instructions: Customer instructions for establishing a cash/surety bond with Mecklenburg County LUESA - Code Enforcement
• Cash Bond Form: Complete this form to establish a cash bond
• Cash Bond Refund Form: Complete this form if requesting a refund for an existing cash bond
• Credit Card Authorization Form: Complete this form if you would like to pay using a credit card
• Surety Bond Form​: Complete this form to establish a surety bond through an insurance company
• Fee Schedule : LUESA's Fee Ordinance
• Account Information Update Form​: Use this online form to change your account address or other info

• Make all checks payable to "Mecklenburg County".
• When mailing payments, detach and return bottom portion of statement with check.
• Indicate account number on all mailed checks and correspondence.
• Personal checks are accepted at the Revenue Collection counter, with appropriate ID.
• Master Card and Visa accepted at the Revenue Collection counter. American Express is not accepted.
• Account balances outstanding for​ more than 30 days are subject to a 1% service charge.
• To avoid service charges, payment must be received NO LATER than 5:00 p.m. the last business day of the month.
• There will be a $25.00 fee for each returned check, in accordance with N. C. General Statute 25-3-512.
• Accounts with a 60-day delinquent balance of $1.00 or more will be mailed a separate delinquency notice.
• Accounts with a 90-day delinquent balance are subject to denial of inspections and additional permits. Surety bonds will be called for accounts with 90-day delinquent balances.
• Call 980-314-CODE (2633) and select option 2 for information concerning defect rate and quality incentive charges.
• Call 980-314-CODE (2633) and select option 3 for all other account questions.

Street Address:
2145 Suttle Avenue, Charlotte, NC

Payment Address:
​Land Use and Environmental Services Agency
P.O. Box 1400​
Charlotte, NC 28201-1400

• Maria Gaines, Accounting Supervisor
• Abigail Fobi
• Natarsha Hamilton
• Sulia Lopez
• Yajayra Ramos-Armas
• Herman Wilson