Customer Tools

Applications and resources to help customers succeed

Customer Application Login

  • EPM Login

    Electronic plan review for architects and engineers

  • Contractor Dashboard Login

    For permits and inspections

  • Homeowner Dashboard Login

    For homeowners acting as their own contractor

  • Accela Citizen Access (ACA) Login

    A new portal for customers seeking permits, plan review, or inspections (certain project types only)

Online Customer Toolboxes

Official Mecklenburg County Seal to be used as a logo to represent the County in visual and marketing communications.

Code Enforcement Publications

Read and download from our library of education and reference documents.

Forms and Documents

A comprehensive list of forms used by Code Enforcement.

    For help with which forms are required, contact your plans coordinator or call our Customer Service Center at 980-314-CODE (2633).