A group of people (two men and two women) standing in front of a yellow background

Customer Tools

Applications and resources to help customers succeed

Customer Application Login

  • EPM Login

    Electronic plan review for architects and engineers

    Login

  • Contractor Dashboard Login

    For permits and inspections

    Login

  • Homeowner Dashboard Login

    For homeowners acting as their own contractor

    Login

  • Accela Citizen Access (ACA) Login

    A new portal for customers seeking permits, plan review, or inspections (certain project types only)

    Login

a collection of online resources for our customers

Online Customer Toolboxes

​These tools are available on our website to help our customers learn about how to get started with their projects, and keep up with their progress and project status.

Official Mecklenburg County Seal to be used as a logo to represent the County in visual and marketing communications.

Code Enforcement Publications

Read and download from our library of education and reference documents.

Publications

Forms and Documents

A comprehensive list of forms used by Code Enforcement.

    For help with which forms are required, contact your plans coordinator or call our Customer Service Center at 980-314-CODE (2633).

    Forms and Documents